04/09/2024. In commemoration of National Customer Day (Harpelnas) 2024, PT Bank Negara Indonesia (Persero) Tbk or BNI presents a new innovation by introducing the concept of New Look New Image. This step is part of BNI's efforts to continue to provide quality services and different customer experiences for customers.
In this year's Harpelnas, BNI's theme “wondrful Customers, Jadiin Maumu” was held simultaneously in 17 Regional Offices throughout Indonesia. One of the highlights was the launch of a new uniform for Frontliner officers that looked fresher, more modern and stylish.
According to BNI Network and Services Director Ronny Venir, the launch of the new uniform is a manifestation of BNI's commitment to providing faster, easier and more flexible services, as well as reflecting the company's young, energetic and dynamic image.
“BNI is present as a bank that is always close to the lives of customers with various features and value-added financial solutions. Excellent service to customers is one of the important steps to improve the quality of BNI's business and overall corporate performance,” said Ronny.
In addition to the new uniform, BNI also introduced the concept of BNI Digital Banking Café which is close to the customer's lifestyle. In addition to being equipped with the latest digital banking device facilities, customers can also relax while enjoying coffee presented at BNI Digital Banking Cafe.
“With a modern design and complete services, BNI Digital Banking Cafe is not only a place for transactions, but also a safe and comfortable space for customers to relax,” explained Ronny.
Still on the same occasion, BNI Retail Digital Solutions Senior Executive Vice President (SEVP) Rian Eriana Kaslan explained several features and benefits of wondr by BNI to loyal BNI customers.
“The wondr by BNI application not only provides complete banking services, but also offers innovative features that are relevant to the needs of the community to better manage their finances,” said Rian.
This application is expected to provide a more integrated and user-friendly experience by presenting features of 3 (three) Financial Dimensions (Transaction, Insight and Growth) that reflect the concept of present, past and future.
With wondr by BNI, customers can enjoy a variety of services ranging from daily transactions, personal financial recap, to various financial products that suit user needs, such as investment and overseas money transfer transactions.
“We believe wondr by BNI can be a solution for customers to manage their finances more easily, intelligently, and planned,” said Rian.
In the spirit of Harpelnas, BNI also provides various attractive promos for loyal customers. Starting from discounts of up to IDR 1,000,000, to special pay 1 for 2 offers at various merchants, customers can enjoy various benefits for every transaction using wondr by BNI. Complete information about this Harpelnas 2024 promo can be accessed through BNI's official website.
With these various innovations and attractive offers, BNI continues to be committed to providing the best service and strengthening relationships with its customers. (*)