PT Bank Negara Indonesia (Persero) Tbk, or BNI, as a public institution with an “informative” rating, continues to demonstrate its commitment to public information transparency through consistent education and outreach efforts. BNI is not only active domestically but has also expanded these educational and outreach programs to the global level through its overseas branches, including in Hong Kong.
Colaborating with the Central Information Commission, BNI held an outreach and educational event on public information transparency and financial literacy at the BNI Gallery in Hong Kong on April 26, 2026, to enhance public understanding of the right to access information while promoting transparency and accountability.
The event was also attended by KIP Commissioner for Outreach, Education, and Public Communication Samrotunnajah Ismail; Trade Consul at the Indonesian Consulate General in Hong Kong Aldin Jauhari; and General Manager of BNI Hong Kong Farid Faraitody. The event also received praise from Minister of Trade Budi Santoso in his video message.
BNI Corporate Secretary Okki Rushartomo said that this event is also part of a series of activities marking the anniversary of Law No. 14 of 2008, which is celebrated every April 30.
“Through this initiative, BNI aims to enhance public understanding—particularly among Indonesian migrant workers in Hong Kong—of the importance of public information transparency while raising awareness of various financial fraud schemes,” Okki said in a written statement.
Samrotunnajah added that the importance of information for the diaspora extends beyond public administrative services. Financial literacy and investment knowledge are also crucial amid the rise of financial fraud schemes.
“Educational initiatives like this are important for the diaspora, as they demonstrate that transparency is not merely an obligation but a necessity for building good governance, and can have a tangible positive impact if the information is utilized effectively,” he emphasized.
In this educational program, BNI highlights the rise in financial crimes targeting the diaspora. Fraud schemes are becoming increasingly sophisticated, leveraging digital technology and emotional connections to deceive victims, resulting in both financial losses and psychological distress.
One common scam involves love scams, in which the scammer builds a fake relationship through social media before asking for money under various pretexts. In addition, there are also scams in which the scammer impersonates a bank call center, claiming there is an issue with the victim’s account.
BNI emphasizes that the bank never requests confidential information such as OTPs, PINs, or passwords, nor does it ask for fund transfers over the phone. The public is also urged to be cautious of money mule schemes, which carry serious legal risks, as well as the spread of financial and investment-related misinformation.
To that end, BNI urges the public to be aware of warning signs such as unreasonable offers, pressure to complete transactions quickly, requests for personal information, and the use of suspicious QR codes. If any of these signs are detected, the public is advised to immediately stop the interaction and verify the situation.
As a precautionary measure, BNI urges the public to remain calm, protect the confidentiality of their personal data, and consult with a trusted party before making financial decisions. “If fraud occurs, customers are advised to contact the bank immediately and report the incident to the authorities,” Okki emphasized.
Through the synergy of public information transparency and financial literacy, BNI is confident it can strengthen the public’s protection against financial crime. Moving forward, BNI will continue to enhance education and information services to create a safe, transparent, and trustworthy financial ecosystem.